How do I set up my business email on my phone?

The settings

Setting	Value
Account type	IMAP (keeps mail in sync on all devices)
Username	Your full email address, e.g. [email protected]
Password	The email account’s password
Incoming server	mail.yourdomain (for example mail.yourbusiness.co.za), port 993, SSL/TLS
Outgoing (SMTP) server	mail.yourdomain, port 465, SSL/TLS, sign-in required

For the exact server names for your account, open cPanel → Email Accounts → Connect Devices next to the address.

Gmail app (Android and iPhone)

1. Tap your profile picture → Add another account → Other.
2. Enter your email address and choose Personal (IMAP).
3. Enter the password, then the incoming and outgoing settings above.

Outlook

Add an account, enter your email address, choose IMAP under advanced options, and enter the settings above.

iPhone Mail

Settings → Mail → Accounts → Add Account → Other → Add Mail Account, choose IMAP, and enter the settings.

Common problems

• Password error: reset the password in cPanel and try again.
• Can’t send: check the outgoing server requires sign-in with the same username and password.
• Certificate warning: use the server name shown in Connect Devices.

Still stuck? Our team sets it up with you by live chat. More on business email hosting.